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Reuters has appointed Jennifer Hicks as its new digital director, a senior leadership role that will shape the long-term editorial direction of the company’s digital platforms.

Hicks will oversee Reuters.com, the Reuters app, newsletters and social offerings. She is tasked with sharpening the company’s audience engagement strategy, accelerating subscription growth, and ensuring that Reuters’ digital output reflects the authority and trust of its journalism.

She joins from the Wall Street Journal, where she spent more than two decades in senior roles driving digital growth and innovation. Her experience includes launching the Journal’s digital operations in London, running the New York news hub, serving as deputy managing editor on the masthead, and leading product, platform and audience development teams.

At Reuters, Hicks will work closely with commercial, product and development teams to expand global reach and deepen engagement with paying subscribers.

A native of Norman, Oklahoma, Hicks began her career at the University of Oklahoma’s student newspaper before completing a master’s degree in journalism at Columbia University. She will join Reuters on September 15, based in New York and reporting to executive editor Simon Robinson.

In a note to staff, editor-in-chief Alessandra Galloni and Robinson welcomed Hicks to the newsroom, calling her appointment a key step in the company’s digital transformation.

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