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GetVocal has launched a comprehensive global partner programme aimed at scaling its hybrid human-AI platform in regulated and international enterprise environments, reinforcing its position as a governed alternative to large language model automation.<\/p>\n<\/div>\n
GetVocal has unveiled a formal global partner programme as it looks to push its conversational AI platform deeper into enterprise customer service through resellers, consultancies, technology vendors and outsourcers. The move is designed to give partners a clearer commercial path into agentic AI deployments, while keeping a strong emphasis on control, auditability and compliance in environments where automation still needs human oversight.<\/p>\n
The company said the initiative includes referral, resale, consultancy and BPO routes, with benefits that scale from lead referral through to white labelling, independent delivery and direct platform access. Partners will also be able to build and sell their own use cases on top of GetVocal\u2019s technology, supported by co-marketing, rebates and technical enablement. Hybrid cloud and on-premise deployment options are included, which the company says should make the offer more attractive in regulated sectors and international service models.<\/p>\n
Scott Westwood, who joined GetVocal in December 2025 as vice-president of partnerships, has led the build-out of the programme. The company says he has turned the channel operation into a global revenue engine in three months, quadrupled partner activity and assembled a multi-million-dollar pipeline, with a target of tripling partner-led revenue over the next year. GetVocal says it already works with partners including Capita, Camunda and Emerging Tech Distro, with deployments spanning the UK, EMEA, North America and Asia.<\/p>\n
The launch sits alongside a broader push from GetVocal to position itself as a more governed alternative to LLM-only automation. At MWC 2026, the company showcased its hybrid human-AI platform, which it says combines deterministic, protocol-driven AI with human oversight to automate complex conversations while preserving trust and compliance. In March, it also introduced Control Center, an operations layer intended to keep humans in the loop for critical decisions. GetVocal says its platform is already used by more than 100 customer service teams handling thousands of interactions each day.<\/p>\n
The company\u2019s recent momentum has extended beyond product launches. In April, it worked with events group Terrapinn to deploy AI agents for Rail Live, reaching out to more than 1,000 past attendees with personalised phone conversations. GetVocal was also named Customer Experience Platform of the Year in the RetailTech Breakthrough Awards the same month. Together, those developments suggest a business trying to convert product credibility into a channel-led growth model, as buyers increasingly seek automation that can be governed, explained and scaled.<\/p>\n
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