4:39 pm – January 12, 2026

Workato launches the industry’s first fully managed Enterprise Model Context Protocol (MCP), enabling secure, scalable AI agent operations across organisational systems and driving the realisation of the ‘agentic enterprise’. Workato has unveiled its Enterprise Model Context Protocol (MCP), positioning it as the industry’s first fully managed, enterprise-grade platform designed to…

Microsoft has unveiled Copilot, an integrated AI assistant in Windows 11, revolutionising personal computing with proactive, conversational, and efficient support across productivity, system management, and accessibility features. In September 2023, Microsoft unveiled Microsoft Copilot, a groundbreaking AI-powered assistant embedded across Windows, Microsoft 365, Bing, and Edge. This initiative represents a…

Businesses are increasingly leveraging artificial intelligence to transform marketing efforts, delivering highly personalised customer experiences and gaining a competitive edge amid evolving market demands, despite facing implementation challenges. In today’s fiercely competitive business landscape, the adoption of Artificial Intelligence (AI) in marketing has shifted from a luxury to a necessity.…

Google unveils an expanded suite of AI tools in 2023, enhancing accessibility, security, and automation for developers and businesses seeking to harness AI’s transformative potential. Artificial Intelligence (AI) has emerged as a transformative force across numerous industries, enabling businesses to enhance operational efficiency, elevate customer experiences, and tap into new…

Microsoft reorganises its senior leadership to accelerate AI innovation, appointing Judson Althoff as CEO of its commercial business and reinforcing its strategic focus on AI infrastructure and enterprise transformation worldwide. Microsoft has announced a significant reshuffle within its senior leadership aimed at accelerating the company’s AI-driven transformation. Judson Althoff, previously…

As email marketing in 2025 demands more automation, AI, and multi-channel support, Mailsoftly stands out as a cost-effective, user-friendly alternative to Campaign Monitor, offering enhanced deliverability and seamless migration support for businesses seeking modernised marketing tools. As email marketing evolves rapidly in 2025, many businesses reconsider their choice of platforms,…

The evolving landscape of EU regulations such as NIS2 and the Cyber Resilience Act is prompting the access control industry to embed cybersecurity deeply into product design and supply chain management, amid rising AI-related threats. In today’s increasingly connected world, the access control industry faces a rapidly evolving threat landscape…

Rapyuta Robotics leads the way in modular, scalable automated storage and retrieval systems (ASRS), revolutionising omnichannel retail logistics with smarter, faster, and more flexible warehouse solutions tailored for modern multi-modal supply chains. Automated Storage and Retrieval Systems (ASRS) are becoming central to the transformation of omnichannel fulfillment and multi-modal warehouse…

Salesforce’s annual Dreamforce 2025 event in San Francisco focuses on revolutionising customer experience through AI, data, and automation, showcasing industry-leading innovations, certifications, and the integration of human and AI collaboration to reshape enterprise customer success strategies. Dreamforce 2025, set to take place from October 14 to 16 in San Francisco…

IBS Software has launched its innovative Agentic AI suite at the Cargo Forum in New Delhi, promising to accelerate digitalisation and predictive operations in global air cargo through AI-powered virtual agents integrated within its iCargo platform. IBS Software has announced a significant advancement in air cargo management technology at the…

Salesforce has strengthened its AI deployment strategy by leveraging full copy sandboxes for comprehensive testing, launching a no-code Testing Center, and planning a real-time Command Center to monitor AI performance, setting new industry standards for reliable enterprise AI solutions. Salesforce has reinforced its commitment to delivering reliable, enterprise-grade AI solutions…

Consilium Software has expanded its AI-powered solutions with new tools including UniQM™, UniASR™, UniTTS™, and UniVCX CoBrowse™ to enhance customer experience, quality management, and security within the Webex Contact Center ecosystem. Consilium Software has announced a significant expansion of its AI-powered solutions for the Webex Contact Center portfolio, introducing a…