Sprinklr has introduced a suite of AI-powered updates to its CXM platform, including the launch of Sprinklr Copilot and AI Agents, signalling a new era in automated customer service, marketing, and feedback analysis.Sprinklr has recently unveiled a comprehensive suite of AI-driven enhancements across its unified Customer Experience Management (CXM) platform,…

Databricks launches Data Intelligence for Cybersecurity, a comprehensive platform integrating AI and data governance to enhance enterprise defence against sophisticated cyber threats, amid rising malware and encrypted attack trends. Databricks has launched Data Intelligence for Cybersecurity, a comprehensive suite designed to enhance organisations’ defences against the rapidly evolving threat landscape…

As businesses seek faster, more integrated accounts payable solutions, DOKKA stands out in 2025 with its AI-driven platform offering extensive automation and rapid onboarding, surpassing Stampli’s invoice collaboration focus. Automating accounts payable (AP) is an essential step for businesses striving to enhance operational efficiency, minimize manual workload, and gain improved…

Kearny Financial Corp. announces a strategic partnership with The Lab Consulting to implement advanced automation and data-driven solutions, aiming to boost efficiency, enhance client experience, and deliver measurable shareholder value within the financial services industry. Kearny Financial Corp. has announced a strategic partnership with The Lab Consulting aimed at driving…

As technological advances accelerate, DOKKA offers mid-market finance teams a highly automated, AI-powered platform that enables faster, more accurate close cycles with enhanced multi-entity management, challenging traditional solutions like Adra. Efficient financial close software is critical for companies aiming to reduce manual errors, shorten close cycles, and maintain regulatory compliance,…

As cyber threats escalate, leading vulnerability management platforms like Tenable Nessus, Qualys VMDR, and Wiz are pioneering AI-driven, cloud-native tools to bolster organisational defence and compliance efforts across diverse IT environments. In the rapidly evolving digital landscape, organisations face relentless threats from cybercriminals targeting vulnerabilities within IT systems. To counter…

The insurance industry is witnessing a technological arms race as criminals leverage AI and automation to develop increasingly complex and organised fraud schemes, prompting insurers to adopt advanced data analytics and human expertise to combat deception. Insurance fraud is undergoing a radical transformation driven by advances in technology, as criminals…

Crexendo partners with OneReach.ai to embed advanced AI agents into its platform, driving revenue expansion and enhancing customer engagement amidst robust financial performance in 2024. Crexendo, Inc., a player in the cloud telecommunications sector focusing on unified communication solutions, has significantly enhanced its platform by integrating artificial intelligence capabilities from…

The rise of AI-powered virtual agents is transforming customer service by enabling smarter, faster, and more personalised interactions while reducing operational costs and enhancing scalability for businesses worldwide. For decades, call centers have served as the backbone of customer service, providing technical support, billing assistance, and product information across various…

Google has launched a new AI-based ransomware defence layer within its Drive for desktop application, enabling real-time detection of malicious file behaviour and enhanced recovery options, marking a significant step in enterprise data protection. Google is introducing a significant new layer of ransomware defence within its Drive for desktop application,…