Multinational Org Group acquires minority stake in HappyPath Labs, aiming to boost customer experience offerings with cutting-edge AI and cloud contact centre solutions. The multinational professional services company Org Group has taken a strategic step by acquiring a minority stake in HappyPath Labs, a fast-growing Irish technology firm renowned for…

Taiwanese broadband provider Kbro Broadband leverages international partnerships and cutting-edge technology at the SCTE Cable-Tec Expo to fast-track the rollout of next-generation network infrastructure, including DOCSIS 4.0, Wi-Fi 7, and virtualised platforms, aiming to meet rising high-bandwidth demands. At the recent SCTE Cable-Tec Expo held from September 29 to October…

Peak, a UiPath company, introduces a suite of Agentic AI tools capable of autonomously predicting scenarios and executing actions to optimise operational efficiency across retail and manufacturing sectors, marking a significant shift from traditional AI systems. Peak, a UiPath company, has unveiled its new suite of Agentic AI solutions designed…

Marcus Arkan’s Lorien AI is transforming mortgage lending by integrating sophisticated AI agents capable of handling complex, document-intensive workflows with transparency and affordability, enabling smaller lenders to compete more effectively in a rapidly evolving landscape. Marcus Arkan, founder and CEO of Lorien AI, is pioneering transformative change in the mortgage…

Rapid growth and proven success cases are transforming voice AI from a futuristic tool into an essential asset for businesses seeking cost savings, revenue growth, and competitive advantage in customer engagement. Voice AI is rapidly transforming the landscape of customer service by shifting businesses from reactive to proactive engagement, reshaping…

DigitalOcean has announced a major expansion of its AI ecosystem and launched a new AI Partner Program at its Deploy London conference, focusing on integrating advanced GPU capabilities and fostering innovation among startups and developers. DigitalOcean, the cloud infrastructure provider, has announced a significant expansion of its AI ecosystem alongside…

CallTower has been recognised with the NPS Award at the AVANT Special Forces Summit, highlighting its exceptional customer loyalty and satisfaction in a competitive cloud communications sector, amid ongoing industry debates on customer experience metrics. CallTower, a prominent player in cloud-based communication and collaboration solutions, has been distinguished with the…

Aibidia’s 2025 report reveals how multinationals are transforming transfer pricing from a compliance chore into a strategic advantage through better data, automation, and AI-driven tools amidst mounting regulatory pressure. For years, transfer pricing has been viewed primarily as a compliance obligation relegated to tax specialists and external advisors, rarely considered…

As extreme weather events like ex-Tropical Cyclone Alfred cause billions in damages, Australian insurers are increasingly relying on AI and industry partnerships to manage soaring claims, balancing technological innovation with human empathy to build resilience. Australian insurers are grappling with a rising tide of weather-related claims amid increasing extreme weather…

eGifter introduces eGifter.ai, a pioneering platform integrating artificial intelligence to innovate gift card technology, enhance industry collaboration, and expand market accessibility, including a new Spanish-language marketplace. eGifter, a prominent player in gift card technology, has launched a new platform, eGifter.ai, aimed at spearheading the integration of artificial intelligence (AI) in…

Menlo Park startup SolidCore.ai secures seed funding to develop secure, auditable frameworks for large language model applications, addressing enterprise concerns over data privacy, compliance, and risk management in the era of generative AI. SolidCore.ai, a Menlo Park-based developer specialising in enterprise-grade security and compliance solutions, has secured $4 million in…

AustriaCard Holdings has announced a collaboration with Dell Technologies to develop GaiaB™, an advanced Generative AI platform designed for secure, autonomous business automation within private and air-gapped networks, targeting a broad enterprise user base amid growing data privacy concerns. AUSTRIACARD HOLDINGS has announced a collaboration with Dell Technologies to develop…