New Relic has expanded its collaboration with Amazon Web Services by integrating AI-powered observability, security insights, and management tools across AWS services and applications, enhancing incident response and security for enterprise cloud environments.
New Relic is significantly expanding its partnership with Amazon Web Services (AWS) through a series of new integrations that embed artificial intelligence-powered observability and security insights directly within AWS AI services. This expanded collaboration is designed to help developers, operations teams, and incident responders diagnose and resolve technical issues more quickly and efficiently, while also enhancing security management and providing deeper business insights.
At the heart of this enhanced offering is the integration of New Relic’s MCP Server with AWS tools such as the AWS DevOps Agent and Amazon Quick Suite. This connection enables AI assistants to access detailed observability data, delivering intelligent insights like root cause analysis and business impact assessments directly into engineers’ workflows. When incidents occur, the AWS DevOps Agent or Amazon Quick Suite can trigger incident insights from the New Relic MCP Server, reducing manual investigation efforts and expediting problem resolution. This streamlined incident management approach seeks to lower complexity for AWS customers, consolidating technical and business context in one place to maintain higher system availability and faster outage recovery.
In addition to these observability enhancements, New Relic AI now integrates with the Amazon Q index, AWS’s enterprise search service that consolidates organisational data into a seamless API. This integration allows engineers to query incident-related information including deployment notes, internal policies, and playbooks in real time, tackling common challenges faced by DevOps teams such as data silos and lack of contextualised insights. The improved data accessibility not only expedites incident resolution but also supports compliance demands, potentially reducing costly downtime.
Security is another key focus area in New Relic’s AWS expansion. The company has introduced Security RX Cloud for AWS environments, a tool aimed at unifying security insights for DevOps and DevSecOps teams. This service enables prioritisation of security risks and faster remediation of vulnerabilities, integrating security operations within existing development workflows. It supports automation for infrastructure-as-code vulnerabilities across command line interfaces and common configuration frameworks like Terraform and CloudFormation. By consolidating views of cloud assets, vulnerabilities, and operational configurations, the solution seeks to improve coordination between IT and security teams, providing a comprehensive understanding of cloud security posture and directing remediation efforts more effectively.
A notable addition is New Relic’s monitoring solution for SAP applications available on AWS Marketplace. This native connector offers observability into SAP business processes without deploying new agents inside SAP environments, thereby minimising disruption risks to critical systems, a significant advantage given the costly downtime associated with monitoring deployment in enterprise SAP landscapes. The company is also featured in updated technical documentation for the RISE with SAP offering on AWS, which outlines best practices for observability in cloud-hosted SAP environments.
This newly broadened partnership also includes integrations with Amazon Bedrock, AWS’s managed service for generative AI applications, enabling customers to monitor AI workloads such as large language models (LLMs) and vector data stores. This full-stack AI observability is vital as organisations increasingly adopt AI technologies, helping to optimise performance, quality, and costs while addressing the complexities that AI introduces into application environments.
According to Brian Emerson, Chief Product Officer at New Relic, “As organisations increasingly adopt AI and agentic workforces, leaders realise that observability isn’t optional – it’s a prerequisite for running AI in production. Our integrations with AWS harness the power of agentic AI to predict issues so businesses can go beyond the black box with full-stack AI observability to speed up troubleshooting and decision making. This fosters business growth and agentic AI in production at scale.”
This expansion reflects New Relic’s broader strategic efforts to deepen its partner ecosystem, as demonstrated by its enhanced Partner Program designed to boost integration of agentic AI into enterprise solutions. With stronger incentives, resources, and certifications, the program supports partners in delivering critical insights and intelligent recommendations seamlessly within existing tools and platforms.
Collectively, these developments position New Relic as a pivotal provider in the evolving landscape of AI-driven observability and security for cloud environments, helping organisations not only maintain operational resilience but also accelerate AI adoption and realise greater return on investment.
📌 Reference Map:
- [1] (ChannelLife) – Paragraphs 1, 2, 3, 4, 5, 6, 7, 8, 9
- [2] (New Relic Press Release) – Paragraphs 2, 3
- [3] (New Relic Press Release) – Paragraph 7
- [4] (New Relic Press Release) – Paragraphs 2, 3
- [6] (New Relic Press Release) – Paragraph 9
Source: Noah Wire Services
Noah Fact Check Pro
The draft above was created using the information available at the time the story first
emerged. We’ve since applied our fact-checking process to the final narrative, based on the criteria listed
below. The results are intended to help you assess the credibility of the piece and highlight any areas that may
warrant further investigation.
Freshness check
Score:
10
Notes:
The narrative is based on a press release dated December 2, 2025, indicating high freshness. The earliest known publication date of substantially similar content is December 2, 2025. The report includes updated data and new integrations, justifying a higher freshness score. No earlier versions show different figures, dates, or quotes. The content is not republished across low-quality sites or clickbait networks. The narrative is based on a press release, which typically warrants a high freshness score.
Quotes check
Score:
10
Notes:
The direct quote from Brian Emerson, Chief Product Officer at New Relic, appears in the press release dated December 2, 2025. No identical quotes appear in earlier material, indicating potentially original or exclusive content. The wording matches the press release, with no variations found.
Source reliability
Score:
10
Notes:
The narrative originates from a reputable organisation, New Relic, a well-known company in the observability and AI monitoring space. The press release is hosted on New Relic’s official website, enhancing its credibility.
Plausability check
Score:
10
Notes:
The claims about New Relic’s integrations with AWS to enhance AI-driven observability are plausible and align with New Relic’s strategic focus on AI and cloud services. The narrative includes specific details about the integrations, such as the MCP Server with AWS DevOps Agent and Amazon Quick Suite, which are consistent with New Relic’s known offerings. The tone and language are consistent with corporate press releases, and the content does not include excessive or off-topic details.
Overall assessment
Verdict (FAIL, OPEN, PASS): PASS
Confidence (LOW, MEDIUM, HIGH): HIGH
Summary:
The narrative is a recent press release from New Relic, detailing new integrations with AWS to enhance AI-driven observability. The content is fresh, with no evidence of recycled material. The quotes are original, and the source is reliable. The claims are plausible and consistent with New Relic’s known activities. Therefore, the overall assessment is a PASS with high confidence.
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